Terms of Service
Last updated: 30 September 2026
This English version is a convenience translation. The German version binds: stationkeeper.gg/de/agb.
1. Provider and scope
1.1 Provider
Stationkeeper is provided by:
Barnabas Weillerc/o IP-Management
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany
E-mail: hello@stationkeeper.gg
VAT ID: DE355536222
(hereinafter the “provider”, “we” or “us”)
1.2 Scope
(1) These terms of service (“terms”) apply to all contracts between you and us about Stationkeeper: your free Stationkeeper account with its free plan, and the paid subscription with its free trial. They also apply to the use of the website stationkeeper.gg and the Stationkeeper app.
(2) Stationkeeper is offered to consumers within the meaning of § 13 of the German Civil Code (BGB). If you buy as a business, you buy on the same terms and at the same price, including the VAT of your country; we do not take VAT identification numbers.
(3) You can have a Stationkeeper account and use the free plan from the age of 16; you confirm this when you accept these terms (section 3(1)). Only adults conclude a paid subscription, its free trial included: before checkout you confirm that you are at least 18, or that you conclude the subscription for your child as a parent or guardian (section 6.1).
(4) Deviating, conflicting or supplementary terms of yours do not become part of the contract unless we expressly agree to them.
1.3 Contract language
(1) The contract language is German. Only the German version of these terms is binding: stationkeeper.gg/de/agb. The English version at stationkeeper.gg/terms is a convenience translation; if the two differ, the German version applies.
(2) We write to you in the language you choose in the “Account” tab.
2. The service
2.1 What Stationkeeper does
(1) Stationkeeper is a tool for the game Star Wars: Galaxy of Heroes. For the game accounts you link (section 4), it signs in to the game and to your EA account and carries out tasks on your behalf (“routines”). Which routines and functions your plan includes, and how you set them, is shown in the app and on the pricing page. Routines that spend or convert something run only if you turn them on; other routines may be on from the start. You can turn any routine off. Stationkeeper spends in-game currency only within the limits and caps the app shows. Stationkeeper never makes purchases with real money.
(2) The app shows information about your linked accounts and, if you allow it, notifies you of events that need your attention.
(3) Stationkeeper may also use the sessions of your linked accounts to read publicly visible game data, in the form the official app reads it. It never sends anything for this that changes your account.
(4) Some settings cause changes in the game that cannot be undone. Stationkeeper makes them only where you have set them.
(5) The paid plan is “Automation”, with the routines and functions the app shows for it, for each linked account that holds a seat (section 6.2). The free plan “Free” covers one game account, the one you linked first: for it, Stationkeeper runs the free routines the app shows for that plan. These routines start on; you can turn them off. All other routines are Automation's. On Free you can link one game account.
2.2 Features marked “coming soon”
The app also shows features marked “coming soon”. They are not part of your contract and you cannot claim them. We may offer them later, possibly at a price of their own; what applies to them then is shown before you order them.
2.3 Changes to the game and to the service
(1) Stationkeeper depends on a game that Electronic Arts and Capital Games run and may change at any time. When the game changes, a routine may stop working until we have adapted it. To protect your accounts, we may pause individual routines or all sessions for as long as needed, for example after a change to the game's servers.
(2) We owe the careful running of the routines that are on, not a particular result in the game (such as rewards, ranks or battle results).
(3) We may change, extend or remove routines and functions of Stationkeeper if there is a valid reason, in particular a change to the game, to EA's systems or to the law, the security of the service or its further development. Such a change costs you nothing extra. If it impairs your access to Stationkeeper or its use more than insignificantly, we tell you by e-mail in good time before it takes effect; you can then terminate the contract free of charge within 30 days of receiving that notice or of the change, whichever is later (§ 327r BGB).
2.4 Availability and support
(1) We endeavour to run Stationkeeper with as few interruptions as possible. We do not guarantee any particular availability; interruptions, in particular for maintenance, may occur. A task that cannot run on time may run later or be skipped.
(2) We answer enquiries by e-mail to hello@stationkeeper.gg or through our contact form, usually within a few working days.
3. Your Stationkeeper account
(1) You need a Stationkeeper account. You register with your e-mail address and a password, and confirm your e-mail address. Registering is free of charge. After your first sign-in, the app asks you, in a step of its own, to accept these terms and to confirm that you are at least 16; only then can you link a game account or start a trial. With your acceptance, the contract for your free account is concluded on these terms. We store which version you accepted and when. Later changes follow section 13. Right after, you choose the free plan or a paid plan with its free trial (sections 6.1 and 7.1).
(2) Keep your sign-in details safe and do not share your account. Tell us at once if you think someone else is using it.
(3) You can delete your account at any time in the app, in the “Account” tab. This unlinks every game account and deletes their data as our privacy policy describes; a running subscription is cancelled at once. Your game accounts themselves stay untouched. If you want the service to run to the end of the period you paid for, cancel first (section 8) and delete the account after it has ended.
(4) For the time of the paid period left when you delete your account, we refund something only for a yearly subscription after its first year, in the same way as on a cancellation under section 8(3): the unused share less the 20 % flat fee, with your right to prove lower costs. For a monthly subscription and in the first year of a yearly one we refund nothing. Your right of withdrawal (section 9) remains unaffected: within the withdrawal period, withdraw first and you get the refund of section 9.2.
4. Linking your own game accounts only
(1) You may link only game accounts that are your own. You link an account with the e-mail address of its EA account and a one-time code that EA sends there; no password is asked for. Never link an account that belongs to someone else.
(2) Linking can leave traces in your game account that cannot be removed.
(3) If an account is linked that is not your own, we may unlink it and, for good cause, terminate your contract without notice (section 8(7)).
5. EA's terms, the bot notice and signing out of the game
5.1 EA's terms and your account's risk
(1) EA's terms of service discourage third-party tools such as Stationkeeper, and EA may take action against accounts that use them, up to suspending or closing them. Whether you use Stationkeeper on your accounts is your decision, and the risk of such action is yours.
(2) We are not responsible for EA's or Capital Games' decisions about your account. Section 11 remains unaffected.
5.2 Stationkeeper identifies itself as a bot
Stationkeeper identifies itself to the game as a bot; Capital Games can see which accounts use it.
5.3 One session at a time
(1) An account can be signed in in one place only. When Stationkeeper signs in, the game on your phone (or any other device) is signed out; when you open the game, or sign in to EA's web store or another tool, a running Stationkeeper session ends.
(2) Stationkeeper therefore tries not to sign in while someone is playing on the account. If something you start needs a sign-in while you are playing, the app asks you first.
(3) While Stationkeeper is active for a game account, you may not use another tool that signs in to that account and writes to it, because the two sign each other out and their changes can conflict. Sessions that fail for this reason are not a defect of the service, and we may pause automation for that account.
5.4 Independence
Stationkeeper is an independent tool and is not affiliated with, endorsed, sponsored or approved by The Walt Disney Company, Lucasfilm Ltd., Electronic Arts Inc. or Capital Games. Star Wars and all related names and images are trademarks of Lucasfilm Ltd. Star Wars: Galaxy of Heroes is published by Electronic Arts. More in our imprint.
6. Subscription, prices and payment
6.1 Conclusion of the contract
(1) The paid subscription is concluded in these steps:
- Right after you register (section 3(1)), or later in the app under Billing, you choose a paid plan and monthly or yearly billing; later, under Billing, also the number of seats.
- You confirm that you are at least 18, or that you order for your child as a parent or guardian (section 1.2(3)).
- You ask us to start the service right away, within the withdrawal period, by ticking the box (section 9), and continue to Stripe's checkout page.
- On Stripe's checkout page you see the price with VAT or sales tax, enter your billing address and payment method and accept these terms. You can correct your entries until you send the order.
- With the order button, labelled as a paid order, you make a binding offer; the contract is concluded when the checkout completes. A free trial (section 7.1) and the withdrawal period (section 9) start then.
(2) We do not store the text of the contract separately. These terms are available at any time at stationkeeper.gg/terms, where they can be saved or printed. Your invoices are in the billing portal.
6.2 Prices and seats
(1) The subscription is billed per linked game account (a seat), monthly or yearly. The prices on the pricing page and at checkout apply: in euros including VAT, in US dollars plus any sales tax, which is added at checkout.
(2) Linking another account adds a seat at once; for the rest of the current period you pay the share of the price that falls on it. Unlinking an account removes its seat at the end of the current period. If there are fewer seats than linked accounts, your oldest accounts keep their seats and the others pause; paused accounts are never deleted. During the free trial, seats cost nothing until the trial ends. Before you link, the app shows the amount and the date it is billed from, and how many game accounts you can link.
(3) Stationkeeper is not sold to billing addresses in some countries and regions. Checkout says so; if your billing address later moves there, your subscription ends at the end of the current period.
(4) Under Billing you can switch between monthly and yearly billing; before you confirm, the app shows what the switch costs and when it takes effect. A switch to yearly billing takes effect at once and is charged at once, with the unused part of the current month credited. A switch to monthly billing takes effect at the end of the current year, and nothing is refunded for it. During the free trial a switch only changes the billing that starts when the trial ends.
6.3 Payment
(1) Payments are processed by Stripe. You pay in advance for each period, with one of the payment methods offered at checkout, in euros or US dollars.
(2) The subscription renews for another period of the same length unless it is cancelled (section 8).
6.4 Failed payments
If a payment fails, it is tried again several times; meanwhile your accounts keep their seats, and you can update your payment method in the billing portal. If all attempts fail, the subscription ends and your account continues on the free plan (section 7.1(3)). Our claim to the amount due is not affected.
6.5 Price changes
A price change applies to a running subscription only if you agree to it. We tell you of a planned change by e-mail at least 30 days before it is to take effect. If you do not agree, the subscription continues at the old price; we may then terminate it with ordinary notice (section 8(6)).
7. Free trial, offers and referral codes
7.1 Free trial
(1) A paid plan starts with a free trial on that plan, of the length shown on the pricing page and at checkout; a referral code can make it longer (section 7.3). You give a payment method at checkout; the subscription is concluded then (section 6.1), and the withdrawal period (section 9) runs from then, alongside the trial. Unless you cancel before the trial ends, the subscription becomes paid when the trial ends, and the first payment falls due then. We remind you by e-mail before the trial's regular end, unless it ends earlier under (2); the app's billing screen shows when the trial ends. If no game account is linked when the trial ends, the subscription ends with the trial: nothing is charged, and your account continues on the free plan (section 2.1(5)).
(2) There is one trial per Stationkeeper account and one per game account. If you link a game account that had a free trial or an offer at Stationkeeper before, under any Stationkeeper account, your trial ends when the link completes: the subscription is paid from then, and an offer's discount no longer applies. The app and an e-mail tell you so.
(3) If you cancel during the trial, the subscription ends when the trial ends and costs nothing; if you withdraw during it, it ends at once and costs nothing. Then, and whenever a subscription ends, your account continues on the free plan (section 2.1(5)): the game account you linked first keeps running on it, the others pause and stay linked, so they run again as soon as you subscribe again. A later subscription has no free trial and no offer (section 7.4).
7.2 Introductory offers
We may grant discounts for a limited time, such as a founding offer for early subscribers. What an offer gives, for how long, and until when it can be taken up are shown on the pricing page and at checkout before you order.
7.3 Referral codes
(1) Creators we work with have referral codes. You can enter a code once, through a creator's referral link or in the app; the first code recorded for your account stays and cannot be changed. If you register without a code, the code you joined the waitlist with under the same e-mail address carries over.
(2) What a referral code gives, such as a longer trial or a discount, is shown on the pricing page and at checkout.
(3) What a creator receives for the subscriptions their code brings is governed solely by our separate agreement with that creator; it costs you nothing and gives you neither rights nor obligations. The creator does not learn your e-mail address.
7.4 Rules for all offers
(1) Offers apply to your first subscription only, and only if the game players you link have not been linked under a started subscription in the past 24 months. There is one discount per subscription; offers do not combine, and there are no other discount codes.
(2) Each offer's discount appears on the checkout page and on your invoices.
8. Term and cancellation
(1) Monthly subscription. It runs for a month at a time and renews for another month unless it is cancelled before the month ends. You can cancel at any time, with effect from the end of the month you paid for; we refund nothing for the rest of the month.
(2) Yearly subscription in its first year. The first year is a fixed term. You can cancel at any time; the cancellation takes effect at the end of the first year, and the service runs until then. We refund nothing for the first year, neither on a cancellation nor when you delete your account (section 3(4)). After a switch from monthly to yearly billing (section 6.2(4)), the first year runs from the switch.
(3) Yearly subscription after its first year. Unless it is cancelled by the end of the first year, it renews for another year at a time. From then on you can cancel at any time with immediate effect. We then refund the unused share of the payment for the current year: the amount paid × the days of the year not yet used ÷ the days of the year. The day of your cancellation counts as used; days are counted by German time. From this refund we keep a flat fee of 20 % for our costs of the early termination. You are expressly entitled to prove that we incurred no costs, or lower costs than this flat fee; we then keep only the lower amount proven, or nothing. Example: if 73 of 365 days are left when you cancel, we refund 73/365 of the yearly payment less 20 % of that, that is 16 % of the yearly payment.
(4) To cancel, use our cancellation page (“Cancel contracts here”, linked at the foot of every page of this website) or the app's billing screen; a cancellation by e-mail to hello@stationkeeper.gg or by letter also counts. We confirm it by e-mail at once, with the time we received it, the date the subscription ends and, where it applies, the refund under subsection (3). The service runs until the subscription ends; then your account continues on the free plan (section 7.1(3)). A cancellation on the cancellation page without signing in counts as of the time we received it. So that nobody can cancel in your name with your e-mail address alone, we carry it out only after a waiting period that ends before the paid period does, and at once if you cancel again while signed in. Until then, the link in the confirmation e-mail stops it if you did not send it; the e-mail says when we carry it out. Where the cancellation ends the subscription at once (subsection (3)), the service keeps running until then at no cost to you. Until a cancellation to the end of the paid period takes effect, you can take it back on the app's billing screen (“Keep my subscription”, linked from the confirmation e-mail); the subscription then continues unchanged.
(5) The cancellation page offers the ordinary cancellation (and, within its period, the withdrawal). Your statutory right to terminate for good cause remains unaffected; send such a termination by e-mail to hello@stationkeeper.gg.
(6) We may terminate the subscription with one month's notice to the end of a calendar month, by e-mail. If a subscription thereby ends before the end of the period you paid for, we refund the unused share, calculated as in subsection (3), in full and without the flat fee. We may end your free account at any time and without notice, as long as no subscription of yours is running; we tell you by e-mail when we do.
(7) Either party may terminate for good cause at any time without notice, in particular we if you link someone else's account (section 4) or seriously breach section 10. If we terminate for good cause, we refund the unused share of what you paid for the subscription, calculated as in subsection (3), in full and without the flat fee; we may set off against it our claim for any damage the breach demonstrably caused us.
(8) Your free account runs for an indefinite period; you end it by deleting it (section 3(3)).
9. Right of withdrawal
9.1 Withdrawal notice
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise the right of withdrawal, you must inform us (Barnabas Weiller, c/o IP-Management, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany, e-mail: hello@stationkeeper.gg) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory. You can also use our withdrawal function: in the app, it is in the “Account” tab under “Withdraw from contract”, where you give your name, check the contract and the e-mail address for the confirmation, and withdraw with the button “Confirm withdrawal”. Without signing in, you can use the “Withdrawal” choice on our cancellation page. In both cases we confirm receipt of your withdrawal by e-mail at once, with its content and the date and time we received it.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of the withdrawal notice
9.2 How we calculate the refund
(1) At checkout you ask us to start the service right away, within the withdrawal period. A subscription is not fully provided within those 14 days, so your right of withdrawal remains. If you withdraw, the subscription ends at once and your account continues on the free plan (section 7.1(3)). A withdrawal on the cancellation page without signing in ends the subscription as of the time we received it, and the refund under subsection (2) counts from then; we carry it out as section 8(4) describes, and your accounts keep running until then at no cost to you.
(2) For each payment for the contract you get back the unused share: the amount paid × the days of its period not yet used ÷ the days of the period. The day of your withdrawal counts as used; days are counted by German time. Example: a withdrawal on day 3 of a 30-day month refunds 27/30 of that month's payment. Days of a free trial cost nothing, so a withdrawal during the trial refunds nothing and just ends the subscription.
(3) Each subscription you conclude is a contract of its own with its own withdrawal period.
9.3 Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Barnabas Weiller, c/o IP-Management, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany, e-mail: hello@stationkeeper.gg:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
10. Your obligations
(1) You must not
- link game accounts that are not your own (section 4);
- use Stationkeeper for unlawful purposes;
- circumvent or manipulate technical safeguards, in particular the limits on requests;
- place an excessive load on our infrastructure, or access our website or API by automated means without our express permission;
- exploit or disclose security vulnerabilities.
(2) We welcome reports of security vulnerabilities at hello@stationkeeper.gg.
11. Liability
(1) We are liable without limitation
- for intent and gross negligence;
- for damage resulting from injury to life, body or health;
- under the German Product Liability Act (Produkthaftungsgesetz);
- to the extent of any guarantee we have given.
(2) In cases of slight negligence, we are liable only for the breach of an essential contractual obligation, that is, an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely. In that case, our liability is limited to the typical damage foreseeable when the contract was concluded.
(3) Otherwise, our liability is excluded. In particular, we are not liable for action that EA or Capital Games take against your account because you use a third-party tool (section 5.1), unless subsection (1) applies. The above provisions also apply in favour of our vicarious agents.
12. Data protection
How we process your personal data is described in our privacy policy.
13. Changes to these terms
(1) We may change these terms with effect for the future if there is a valid reason, such as a change in the law, in the game or a new feature. We will not change the core of the service (section 2.1), the prices (section 6.5) or the term and cancellation (section 8) this way.
(2) We will notify you of changes by e-mail at least 30 days before they take effect. If you object before they take effect, the contract continues on the previous terms; we may then terminate it with ordinary notice (section 8(6)). If you do not object, the changed terms apply from that date; we will expressly point this out, and your right to object, in the notification.
14. Final provisions
14.1 Governing law
These terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law applies only insofar as it does not deprive you of the protection of the mandatory provisions of the law of the country in which you have your habitual residence.
14.2 Place of jurisdiction
If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Munich. For consumers, the statutory places of jurisdiction apply.
14.3 Consumer dispute resolution
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. The European Commission's online dispute resolution platform was closed on 20 July 2025.
14.4 Severability
Should individual provisions of these terms be or become invalid or unenforceable, the remainder of the contract remains valid. The invalid provision is replaced by the statutory provisions (§ 306 BGB).